• First make sure you are using a USB 3.0 port on your compute device (Intel NUC, etc.)
  • Next navigate to windows power options:
    -Access Windows admin profile:
    - Zoom: Windows Key 5 times; default password: zoom123
    - Teams: Settings -> Windows Settings; default password : sfb
  • Control Panel -> (small icons) -> Power Options -> Edit Plan Settings -> Change Advanced Power Settings
    -> USB Settings -> USB Suspend Settings ->DISABLE both options
  • Save all settings -> Log out of admin profile and sign back into user account